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Security Fixes without support-contract

10 Feb 2022 18:08 #10610 by support

This is somewhat of a moot question because we do not offer guaranteed support contract. Everybody is supported (through the Online Forums) in the same way (and, leaving aside confidential info which is handled by email, everything stays public on the Web so you can check how we do the support). Officially we only provide support for the latest version, but in reality we help with older versions as long as that it is practical.

Security fixes, if needed, would be only made to the latest (=current) version. Older versions do not get any updates.

Best regards

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09 Feb 2022 22:09 #10602 by BurkhardSchaefer
Do you offer security fixes after the end of a support-contract? If yes: How long?

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