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Licens when moving to new Server

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support
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29 Jan 2021 08:17 #9374 by support

Replied by support on topic Licens when moving to new Server

Hello.
As a foreword, we do not officially support old versions. But we still try to.

The license is stored in the registry. If you have moved the whole VM or its system disk, the license will stay. It is not technically protected against change of the VM or its virtual hardware etc.

I see no reason to think why there even is a problem with the license. You need to describe the actual symptoms of the problem, that is, what do you mean by "the opc server don't work as expected".

How have you come to the suspicion that something is wrong with the license - given that there are millions of other possible causes?

It is also weird how you formulate the problem - "... are some problem with opc server." - because our software is an OPC client, not an OPC server. If they/you believe there is a problem with the OPC server, you should primarily look at the server. And that's not QuickOPC.

Best regards

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johan.mannerstrom@mannercorp.com
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29 Jan 2021 08:02 #9373 by johan.mannerstrom@mannercorp.com

Licens when moving to new Server was created by johan.mannerstrom@mannercorp.com

I have a Server (virtual) where easyopc.net 5.1 is licensed.
After copy the virtual servers disks to new cluster and creating a new virtual machine the opc server don't work as expected.
The company that have developed software that relays on opc server says there are some problem with opc server.
My question is now, does the license for opc products have to be reinstalled ? Are the license in some way bound to mac address on server or to guide ?
Om the new server it still says in opc license manager that it is active. So it looks ok but could it still be some licens issue?