Professional OPC
Development Tools

logos

Online Forums

Technical support is provided through Support Forums below. Anybody can view them; you need to Register/Login to our site (see links in upper right corner) in order to Post questions. You do not have to be a licensed user of our product.

Please read Rules for forum posts before reporting your issue or asking a question. OPC Labs team is actively monitoring the forums, and replies as soon as possible. Various technical information can also be found in our Knowledge Base. For your convenience, we have also assembled a Frequently Asked Questions page.

Do not use the Contact page for technical issues.

License not recognized

More
02 Nov 2020 14:08 #9064 by support
Replied by support on topic License not recognized
Hello,
regarding the license problem: Please send me a screenshot of the License manager with your license key installed, to email:

support09 (at) opclabs.com

Access violations under Windows 10 version 2004: This seems to be caused by a 3rd-party library we use. You can try this: kb.opclabs.com/How_to_disable_prerequisites_boxing . We have also obtained a newer version of that library from the vendor, and will include it with newer versions.

Best regards

Please Log in or Create an account to join the conversation.

More
02 Nov 2020 14:02 - 02 Nov 2020 14:02 #9063 by is2
License not recognized was created by is2
Hi,

Since last Win10 update we've been experiencing Access violation exception within version 5.53 of your libraries.
We've tried updating the packages to the latest version 5.58 but starting from 5.55, our multipurpose license is not recognised at all.
This license is still recognised under license manager.

Exception:

"Not allowed to run by the license "Multipurpose". You might be using a trial license, and the version of the software you are using is obsolete. Obtain a recent version to resolve this problem.
Component name: "QuickOPC", license IDs: "Multipurpose", version number: 555, release date: 17/09/2019, trial validity: 210 days, option name: "EasyUAClient"


Could you advise?


Thank you
Last edit: 02 Nov 2020 14:02 by is2.

Please Log in or Create an account to join the conversation.

Moderators: support
Time to create page: 0.173 seconds