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Technical support is provided through Support Forums below. Anybody can view them; you need to Register/Login to our site (see links in upper right corner) in order to Post questions. You do not have to be a licensed user of our product.

Please read Rules for forum posts before reporting your issue or asking a question. OPC Labs team is actively monitoring the forums, and replies as soon as possible. Various technical information can also be found in our Knowledge Base. For your convenience, we have also assembled a Frequently Asked Questions page.

Do not use the Contact page for technical issues.

× The Connectivity Explorer application allows you to navigate through hierarchy of OPC Data Access and OPC Unified Architecture servers and data nodes. You can subscribe to data changes, and view the results live.

Selected data can be transferred to Excel, where it continues to stay subscribed, giving cell values that are dynamically updated with live OPC data.

Despite license in demo mode

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13 Sep 2018 07:34 #6641 by support
Hello.

Besides installing the Excel Option license, have you also installed the license for the QuickOPC itself?

Regards

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13 Sep 2018 07:09 #6640 by ZHAW
We bought a license SerN°1980991329 for ExcelOption. The license manager displays the status ACTIVE. But after about 15 minutes the connectivity explorer still switches to demo mode ("Run time is over the limit in license "Multipurpose". The license you have (most likely trial version) does not provide valid data after certain time period expires. Note that after the component's process is simply restarted, valid data will be provided again. Obtain and install proper license to permanently resolve this error").
Does the license have to be validated online or what can we do for changing in a license mode?

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