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Application crashing - exception code of 0xc0000374 and both point to C:\windows\System32\ntdll.dll.

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09 Aug 2018 16:08 #6603 by support
Hello.

We have seen similar issues, and they were related to a 3-rd party component we are using.
Please try the steps here: kb.opclabs.com/How_to_disable_prerequisites_boxing
to see if that helps.

Best regards
The following user(s) said Thank You: Restrepo

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09 Aug 2018 15:15 #6602 by Restrepo
Greetings,

I am working with a customer that is having some issues with his application. The application "randomly" crashes and it yields the following exception: "exception code of 0xc0000374 and both point to C:\windows\System32\ntdll.dll."

Since the issue does not seem to be in plain site, we proceeded to use the easyUAClient logging module to figured out the root of the problem. It looks like there is an issue with the OPC UA server connection failing as well as not publishing values at the expected rate. We are currently investigating the reason for the server behaving that way; however, that still do not explain why is the application crashing and displaying that error code. I was hoping to get more information and figure out if this is an issue with the toolkit. I have attached the event log for the easyUAclient and the information of the system will be below:

Development environment:
Windows Server 2016
VS 2017 - C#
OPC Data Client 5.52

Please do let me know if there is any other information needed. I appreciate the help.
Attachments:

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